Everything Your Business Needs

On-Site IT Support

Sometimes the best solution is having a technician come to you. Brian can visit your home or business in Kelowna and the surrounding area to diagnose and fix problems in person. On-site support covers:

• Computer hardware and software problems
• Printer installation, setup, and troubleshooting
• Network and WiFi issues
• New device setup and configuration
• System cleanup and performance tune-ups

Free travel within Kelowna. Travel fees apply for West Kelowna ($20), Peachland/Summerland ($40), Penticton ($60), Lake Country ($30), and Vernon ($60).

Remote IT Support

Many IT problems can be solved quickly without a visit. Using secure remote access tools, Brian can connect to your computer and fix issues while you watch — saving you time and keeping costs low. Remote support is ideal for:

• Software errors and crashes
• Email and Microsoft 365 issues
• Slow computer performance
• Password resets and account issues
• Software installation and updates
• General troubleshooting

Microsoft 365 Migration & Support

Moving to Microsoft 365 or having trouble with your current setup? CnJ IT can handle the full migration process and provide ongoing support. Services include:

• Email migration from any provider to Microsoft 365
• OneDrive setup and file migration
• SharePoint setup for team file sharing
• Microsoft Teams configuration
• User account setup and permissions
• Ongoing Microsoft 365 support

Microsoft 365 migrations start from $300. Contact for a custom quote.

Network & WiFi Setup and Troubleshooting

A slow or unreliable network can hurt your business. CnJ IT helps set up and improve your network so everything runs smoothly. Services include:

• Router and modem setup
• WiFi coverage improvement and access point installation
• Network troubleshooting and diagnostics
• Wired and wireless network setup for offices
• Guest WiFi setup for businesses
• Network security basics

Printer Setup & Troubleshooting

Printers can be surprisingly tricky to set up correctly. Whether it's a new printer or one that has stopped working, CnJ IT can get it running. Services include:

• New printer installation and driver setup
• Connecting printers to your network or WiFi
• Printer sharing between multiple computers
• Troubleshooting print errors and connection problems

Computer Setup & Repair

Whether you have a brand new computer that needs to be set up, or an old one that's running slowly, CnJ IT can help. Services include:

• New computer setup and software installation
• Data transfer from old computer to new
• Virus and malware removal
• Performance tune-ups for slow computers
• Hardware diagnostics and component upgrades (RAM, SSD)
• Windows reinstallation

Backup & Data Protection

Losing your business data can be catastrophic. CnJ IT helps you set up reliable backup solutions so your files are always protected. Services include:

• Cloud backup setup (OneDrive, Google Drive, Backblaze)
• Local backup setup (external drives)
• Automated backup scheduling
• Backup testing and verification
• Data recovery assistance

n8n Workflow Automation

Stop wasting time on repetitive tasks. CnJ IT Solutions uses n8n to build custom automation workflows that save your business time and reduce manual errors. Examples include:

• Automatic email notifications when files are received
• Lead capture and CRM data entry automation
• Scheduled reports and data exports
• File processing and renaming workflows
• Integration between apps like Google Sheets, and Gmail

Automation projects are quoted individually. Contact us to discuss your workflow needs.